Effective Date: 08 July 2025

At theshreeyashfashion.com, we strive to ensure that our customers are satisfied with their shopping experience. However, due to the nature of our ethnic wear products, we have outlined the following policy regarding refunds and cancellations.

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order by contacting us at info@theshreeyashfashion.com.

  • Once an order is processed or shipped, it cannot be cancelled under any circumstances.

  • In case of a successful cancellation within the allowed time, the full amount will be refunded to your original payment method within 5-7 business days.

Refund Policy

  • Refunds are only applicable in the following cases:

    • You received a wrong item

    • The product is damaged or defective upon delivery

To be eligible for a refund:

  • You must contact us within 48 hours of delivery with clear photos/videos of the damaged or incorrect item.

  • The item must be unused, with tags, and in its original packaging.

Once approved, the refund will be processed and credited to your original payment method within 7-10 business days.

Non-Refundable Situations

  • Change of mind after the order is processed or delivered

  • Slight color variation due to screen resolution differences

  • Incorrect size ordered by the customer

  • Custom-stitched or altered items

Return Shipping

  • If a return is approved, we will provide instructions on how and where to send the package.

  • Return shipping charges are to be borne by the customer unless the issue is from our side (damaged or wrong item).

Need Help?

For any issues regarding your order, refunds, or cancellations, feel free to contact us at:

📧 Email: info@theshreeyashfashion.com
🌐 Website: www.theshreeyashfashion.com